In the ever-growing client focused legal industry, it’s becoming more and more important for lawyers to provide their clients with what they want, to provide them with a competitive alternative to the huge list of available legal services available. Although, law firms are now paying more attention to giving clients a more transparent service, for example, having set budgets and fixed fees, firms are often forgetting about what in-house lawyers really want. Without changing to better accommodate in-house lawyers, firms will find themselves loosing clients, earning themselves a bad reputation and consequently loosing revenue.

/by Rebecca Welsh