iManage, the company dedicated to transforming how professionals work, today announced that Bennett Jones LLP – a top Canadian law firm with more than 500 lawyers and 6 offices across Canada and the United States – has extended its deployment of iManage Work by adopting iManage Knowledge Unlocked, an AI-based enterprise search solution which enables firms to gain more from knowledge management. Having deployed the solution to its legal professionals in June of 2020, the firm has established the foundation to leverage the transformative power of knowledge management across the firm, for the benefit of all their clients.

Bennett Jones selected Knowledge Unlocked as a replacement for its previous enterprise search solution, which wasn’t keeping pace with innovation. The firm was particularly drawn to the innovative and collaborative approach of the iManage team and the powerful indexing capabilities of the solution. The Knowledge Unlocked index powers the iManage knowledge graph, which enhances critical connections and builds relationships across its data to securely deliver search results with increased relevancy, contextual accuracy, and speed.

The Knowledge Unlocked solution has been branded internally by the firm as ‘Insight Search’. The solution enables Bennett Jones to surface key information from the firm’s most valuable systems like their iManage document management system (DMS), knowledge bank, collection of closing books, and intranet, creating a more streamlined and effective user experience.

“At Bennett Jones, we’re thinking long term,” said Kate Simpson, National Director of Knowledge & Practice Innovation at Bennett Jones. “We’re asking: How do we create a tech stack that that allows Bennett Jones to be the best it can be, and to know what it knows? The iManage platform plays a prominent role in providing that foundation and Knowledge Unlocked only strengthens and expands what we’re able to do. Knowledge Unlocked is the first step in an ongoing journey of how we connect and unlock insights across the organization; the opportunities are multifold.”

Since launching Insight Search to its legal professionals, Bennett Jones has continued to pilot new functionality from iManage that the firm will be able to take advantage of in coming quarters to deepen its ability to leverage organizational knowledge.

“Bennett Jones’ usage of Knowledge Unlocked is fully keeping in spirit with its longstanding investment in knowledge management and technology infrastructure to promote collaboration, increase productivity, and drive efficiencies for its clients,” said Alex Smith, Global Product Management Lead, iManage RAVN. “With Knowledge Unlocked, Bennett Jones can easily surface precedents, insights, and best practices that give clients access to the full depth of knowledge and expertise of the firm – delivering value to clients in new and efficient ways.”

ZyLAB Launches Legal Hold Solution
Enhanced platform now available for sending and tracking of legal hold notices continuing in ZyLAB’s methodology focusing on ease of use.

TYSONS, Virginia, January 25, 2021: ZyLAB, manufacturer of ZyLAB ONE eDiscovery, announced the launch of its new Legal Hold application for corporations and governments.

A legal (or litigation) hold is a notification sent by an organization’s legal department to inform employees of current or pending litigation that will impact their handling of electronically stored information (ESI) pertinent to the case. Many corporations today still issue legal holds manually and painfully track responses via spreadsheets.

ZyLAB Legal Hold provides an easy-to-use Software-as-a-Service (SaaS) solution that allows organizations to deploy a fully-configured legal hold management system within their enterprise within hours. Custom message templates, automated reminders, custodian questionnaires and the ability to automatically integrate and synchronize with their corporate directory eliminates risk and vastly increases the efficiency for corporate legal teams to manage their hold process.

“ZyLAB ONE Legal Hold truly completes our next-generation SaaS offering to the eDiscovery community. It brings together best-of-breed infrastructure and security with ease-of-use for our customers and tightly integrates to our collection and review platform.” says Dennis van der Veeke, CEO of ZyLAB.

“Our new application was built from the ground-up to streamline the legal hold process for corporations who routinely have to notify and manage hold tracking.” says Jeffrey Wolff, Director of Legal Technology for ZyLAB. “Real-time dashboards along with detailed reporting and a self-service custodian portal will vastly reduce the amount of time organizations spend on this often manual process.“

ZyLAB Legal Hold is available now to organizations in North America.

About ZyLAB
Founded in 1983, ZyLAB is a proven solution partner to legal professionals in corporations, law firms and governments worldwide. Its flagship solution, ZyLAB ONE is an end-to-end eDiscovery system used to facilitate information requests in litigation, regulatory responses, internal investigations and public records. Visit www.zylab.com for more information

Contact information:
1775 Tysons Boulevard, 5th Floor
Tysons, VA, 22102
703-442-2400
sales@zylab.com

iManage, the company dedicated to transforming how professionals work, today announced that Walder Wyss Ltd. – one of the most successful and fastest growing Swiss commercial law firms – is using iManage Knowledge Unlocked, powered by RAVN, to transform their approach to knowledge management.

iManage Knowledge Unlocked puts knowledge in the hands of the users with 7 ways to search across iManage Work and other systems. It helps users discover new content and insights, identify similar matters or motions, highlight relevant content, and provide updated intelligence on legal principles while respecting security and confidentiality that is so important to the industry. When integrated with powerful business intelligence tools like Microsoft Power BI, it provides Knowledge teams with powerful analytics that enable content to be kept relevant, fresh and additional resources added that meet the needs of the users.

Walder Wyss can instantly see data around which members of the firm are actively using the knowledge management system, what type of searches users are carrying out, what type of results are being returned, and where there might be gaps in content or other areas that require attention to optimize knowledge flow. This enables the firm’s knowledge management team to make statistical connections between users and data.

Identifying “power users” assists in the effort to expand usage across the organization, to uncover and replicate best-practices, and to create best practice document templates. Data regarding what documents and knowledge are not being accessed also provides deep and valuable insights for improvements of how documents can be refined to better meet the expectations and needs of the firm’s lawyers.

Rather than relying on anecdotal evidence about what knowledge assets its professionals find most valuable, the knowledge management team at Walder Wyss is now able to use data to determine how people are using the system. This supports an ongoing process of quality improvement to guide the investment in the knowledge content, enabling the team to make better decisions and deliver higher quality service, driving competitive advantage for the firm.

“Lawyers are busy people – most of them don’t have time to tell us how they’ve been using the knowledge management system,” said Urs Bracher, Legal Engineer and Head of KM at Walder Wyss. “Having Knowledge Unlocked means that we don’t have to guess or rely on just a few lawyers telling us what type of knowledge management assets they find most useful, or where they need more help. We can look at the data and have insights into users’ needs that allow us to better address their requirements.”

The Appeal of a Platform Approach

“We were already using iManage Work as our document management system, so it made a lot of sense to use Knowledge Unlocked for our knowledge management system,” said Lorenz Reinle, Assistant Know-how and Legal Tech at Walder Wyss. “It was a natural extension of our usage of the iManage platform, and iManage is recognized as a leader in the international market, which helped simplify the decision.”

Since going live on Knowledge Unlocked earlier this year, Walder Wyss has rolled it out to all six of its offices in Switzerland. Eventually, there will be nearly 300 users who will use the iManage solution to search and access more than 7,000 knowledge assets within the knowledge management system, and several million documents within iManage Work.

“Knowledge is only as good as your users’ ability to tap into it,” Nick Thomson, General Manager, RAVN, iManage. “Walder Wyss’ usage of Knowledge Unlocked enables them to truly leverage their work product and enhance the effectiveness of their curated knowledge assets, allowing them to continually improve knowledge management processes and outcomes for their users.”

Minneapolis, MN – April 22, 2020 – Accounting Edge Marketing, award-winning public relations and marketing firm serving organizations in the accounting industry, announced today a strategic partnership with independent news and information source Insightful Accountant and Tax Practice News.

Accounting Edge Marketing will provide smart, strategic and practical content for Tax Practice News, the sister publication to Insightful Accountant. Topics covered include practice management, practice development, technology, workflow and other topics that are relevant for today’s tax professionals focused on growing their businesses and serving their clients. The newsletter is delivered once per week to tax professionals across the country.

“The team at Edge is thrilled about this new partnership,” shares Amy Juers, CEO and founder of Accounting Edge Marketing. “Edge’s award-winning account managers and public relations experts have worked in-house for accounting firms, vendors or both. We have gained unparalleled insight, enabling us to assist our clients with intelligent, nimble and multifaceted services, including content creation and design, marketing and PR. We look forward to bringing unsurpassed content and services to Insightful Accountant’s readers and developers.”

“This relationship will help fill a big need with our advertising base since content marketing and design services are an essential part of everything we offer,” states Bob Allard, VP of business development and partner at Insightful Accountant.

“This partnership is the brainchild of Bob Allard,” Gary DeHart, publisher and managing partner at Insightful Accountant, shares. “He works with the large majority of our clients and is regularly asked whether we can assist or recommend a PR and marketing firm for short- and long-term projects. We were impressed with the level of service Accounting Edge Marketing has provided clients when we have worked with them in the past, so we look forward to working with them to bring their services to our customers in this strategic partnership.”

Since 2007, Edge has provided services to its clients by leveraging its agency expertise and strategic relationships, becoming the largest and most influential agency in the accounting channel. This partnership with Insightful Accountant further solidifies Edge’s commitment to increasing its presence and brand recognition as an industry leader in the accounting market.

Subscribe to Tax Practice News here to keep up to date on the latest technology, laws, regulations and news going on in the tax branch of accounting.

About Accounting Edge Marketing

Accounting Edge Marketing, based in Minneapolis, Minnesota, delivers marketing and public relations expertise to clients in the accounting market. The company helps B2B organizations promote and sell their products and services to audience segments within the industry, including accounting firms and organizations supporting the accounting market. As a full-service agency, Edge provides strategic planning, public relations, marketing and e-marketing action plans, alliance building, website development, market research and advertising (concept and media plans). To learn more visit https://www.accountingedgemarketing.com/.

About Insightful Accountant

Georgia-based Insightful Accountant is written specifically for the small business advisor who needs to stay current on the latest news and offerings in accounting technology, including updates from Intuit, Xero, Sage and the hundreds of add-on products serving the small business ecosystem. With news and insight specifically written to help the advisor better serve clients while building the firm, Insightful Accountant is unlike any other news source serving this space. https://www.intuitiveaccountant.com/

About Tax Practice News

Tax Practice News is the sister publication to Insightful Accountant, which offers a website and newsletter of resources specific to the tax professional. Topics covered include practice management, practice development, technology, workflow and other topics that are relevant for today’s tax professional who is focused on growing business and serving clients. The newsletter is delivered once per week to tax professionals across the country. https://taxpracticenews.com/

Media Contact:

Vicki LaBrosse
Director of Global Public Relations
Accounting Edge Marketing
vlabrosse@accountingedgemarketing.com
651.552.7753