A Law Firm Marketing Blog Series Edition #20

Welcome back to our blog series, in which we talk with some of today’s most knowledgeable legal marketing minds. In this edition, we feature Amy Juers, the founder and CEO of Edge Legal Marketing.

We hope hearing the thoughts and ideas shared by the people in these blog posts, will inspire you to make positive changes to your marketing strategies. We also know that marketing legal services these days is more complex and challenging now than ever before, and hope that some of our readers may identify with some of the marketing struggles presented here, and perhaps be able to offer solutions.

The biggest goal of this blog series is to get the conversation going, so let’s dive in.

Read more…

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From the moment I stepped into the beautiful Bellagio Hotel and Casino for CLOC 2019 Vegas Institute, there was a wow factor that no one could deny.

While not new to the Bellagio, I was new to CLOC – this was the first conference I have been able to attend. When CLOC launched its first conference in 2016, there were many unknowns about the organization and also the power and influence this conference would have. Here are my takeaways from CLOC 2019:

  1. The Corporate Legal Operations Consortium is a 501(c)6 nonprofit organization that helps legal operations professionals and others optimize the legal service delivery models required to support the needs of law departments. The organization is comprised of 2,303 members across 45 countries including, but not limited to the U.S., UK, Australia and Canada. Its membership represents 65 Fortune 100 companies, 182 Fortune 500 companies and 242 of the Fortune 1000. The organization has seen a continuous increase in membership registrations year over year. If your goal is to connect with legal operations professionals, the buck stops here.
  2. Stats matter, and the numbers are evidence of influence and growth. There was an 80 percent increase in CLOC Vegas Institute registration from 2017 to 2018 and a 55 percent increase from 2018 to 2019. CLOC staff claims that this year they had more than 2,300 attendees present and 46 percent as in-house legal representatives.
  3. I attended the press conference with the CLOC board of directors, which includes Mary Shen O’Carroll, director, legal operations, technology and strategy, Google; Jason Barnwell, assistant general counsel – legal business, operations and strategy, Microsoft; Christine Coats, vice president of legal operations, Oracle; Mike Haven, senior director, ACG and head of legal operations, Gap Inc.; Lisa Konie, senior director of legal operations, Adobe; Aine Lyons, VP and deputy general counsel, worldwide legal operations, VMware; Jamal Stockton, head of legal innovation and digital enablement, Fidelity; and, Brian Hupp, CLOC board member. The message from the board – all volunteers – was clear: The organization is invested in the legal community. It encourages connections and breaking down barriers between practitioners and service and technology providers. This enables people to learn from each other and will propel and push boundaries to elevate the industry as a whole.
  4. Technology is changing very rapidly, and staying on track with it is a collective job, meaning CLOC, legal service and technology providers, consultants, media and other practitioners all need to help guide and educate and get everyone to the next level. I have seen technology and service companies come into the legal industry expecting big wins right off the bat from a trade show, email campaign or a PPC advertising campaign. When success doesn’t arrive overnight, they often get frustrated and leave the industry. What they don’t know or have the patience to understand is that this is not the legal operations or legal practitioners’ fault for not immediately buying into a new technology or system, but it is the industry’s nature, historically, to avoid risk and only make change happen once something is tried and true. Leaning on an organization that encourages education, collaboration and betterment, like CLOC, brings peace of mind when making a decision for change.
  5. As an executive director of Women in eDiscovery, I understand how much volunteer time goes into running an organization of this size. There are countless hours, increasing demands, growing pains and also a lot of excitement for the future and what could be! I feel that CLOC has done a tremendously successful job at the institute and look forward to how they will continue to improve things for its members and constituents alike.
  6. I met up with a good number of Edge current, past and hopefully future clients (you know who you are!), and the overall feedback I received regarding the conference, exhibiting, educational content and networking opportunities was positive. There were some complaints about not fitting everyone into a room for some sessions, but I say demand is good. Get there ahead of time or you might not get a seat! Meaningful conversations between our legal technology and service provider clients and CLOC members were prevalent. This makes me believe that the first and foremost goals of CLOC of networking, connecting and thinking are truly happening … which is a good thing!

CLOC 2020 Vegas Institute is scheduled for May 14-16, 2020, at the Bellagio, and I look forward to anteing up to experience it once again.

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Reveal Data and NexLP Combine Technology Stack to Provide All-In-One AI Solution

CHICAGO, IL – January 28, 2019 — Legal technology company Reveal Data has announced an all-new technology partnership with artificial intelligence software company NexLP. This agreement will enable Reveal the opportunity to immediately include NexLP’s AI features, and will allow NexLP the opportunity to distribute its technology through Reveal’s global footprint. This partnership exemplifies Reveal and NexLP’s commitment to addressing the complex needs of investigations and attorneys across the enterprise, law firms, and litigation service providers.

“We are excited to partner with Reveal Data to offer our Story Engine AI platform to its committed customer base worldwide. Story Engine’s authentic AI, combined with Reveal’s technology, offers a tremendous package of power and innovation to its users. At NexLP, we believe in an AI model-driven future for e-Discovery and enterprise risk mitigation, and this partnership with Reveal Data will bring this vision to tens of thousands of users on a daily basis,” said Jay Leib, NexLP Co-Founder and CEO.

NexLP’s Story Engine functionality will be marketed as “Reveal AI powered by NexLP,” and is accessible to all Reveal customers under the terms of its current licensing models — in addition to future customers. The functionality and all-in-one pricing model will be included for both on-premise and cloud-based subscriptions.

“We are proud to partner with the team at NexLP to offer its Story Engine AI platform to our loyal customer base. NexLP has been on our radar for some time and clients have asked about its AI technology. At Reveal we value client input tremendously, and we are pleased to immediately offer Reveal AI, packaged with our award-winning Reveal technology, to all of our clients around the globe,” said Wendell Jisa, Reveal Data CEO.

About Reveal Data

Reveal is a legal software company that applies the unique combination of artificial intelligence and cloud computing to legal problems solving problems faster. Available in both a SaaS and on-premise subscription, Reveal is used by legal service providers, Fortune 500 companies, government agencies, and law firms in more than 40 countries across five continents. For more information, visit www.revealdata.com

About NexLP

NexLP’s Story Engine™ uses AI and machine learning to derive actionable insight from structured and unstructured data to help law firms and enterprises mitigate risk and untapped opportunities faster and with a greater understanding of context. For more information, visit www.nexlp.com.

 

/by Stephen Brothers-McGrew

DISCO Shatters Records and Achieves Most Successful Year In Company History

Customer Wins, Product Innovation and Employee Growth Drive Phenomenal Success; Coupled With Latest Funding, Company is Positioned for Another Breakout Year Ahead

NEW YORK — January 30, 2018 — It’s one for the record books! Today at Legaltech, cloud legaltech leader DISCO announced record-breaking 2018 results and plans for continued expansion in 2019.

In 2018, revenue grew more than 100 percent year over year, as it has every year since DISCO was founded. DISCO hired 125 people, added 238 new corporate and law firm customers, opened its first international office in London, moved its corporate headquarters to Austin, and added new executivesfrom Offers.com, Bazaarvoice, Epiq, and Google.

Total investment in DISCO exceeds $135 million after a financing announced earlier this month. DISCO will use this money to invest in its core ediscovery product, broaden its product platform to litigation management, and accelerate its international expansion in Europe, Asia, and Australia. The company plans to add 400 people over the next two years, more than half of them in product and engineering.

“Legaltech is going to transform the way great lawyers deliver legal services,” said Neil Etheridge, DISCO’s chief marketing officer. “We’ve only seen the beginning of what artificial intelligence and analytics can do for the law. We are excited to partner with our customers across more and more of their practice as we expand our offerings and geographic reach.”

Aggressive Customer Growth and Expansion

DISCO’s customer base continues to expand globally as law firms and corporate legal department embrace cloud-based ediscovery. Taking on nearly 130 percent new matters in 2018 over 2017, DISCO increased its AmLaw customer base by 35 percent, working with firms such as Kennedys, Manatt, Phelps & Phillips, and Quarles and Brady. Its plaintiff law firm business grew by 163 percent with customers including Kahn Swick & Foti, Motley Rice and Blasingame, Burch, Garrard & Ashley.  It nearly doubled is corporate client base, and grew its litigation boutique business by nearly 50 percent.

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About DISCO

DISCO is a legal technology company that applies artificial intelligence and cloud computing to legal problems to help great lawyers and legal teams improve legal outcomes for their clients. Corporate legal departments, law firms, and government agencies around the world use DISCO as their ediscovery solution for compliance, disputes, and investigations. For more information, visit www.csdisco.com.

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FTI Consulting, Inc. (NYSE: FCN) today announced the Company’s Technology segment has expanded its e-discovery managed services offering to include the Relativity platform, enabling corporations and law firms to extend their e-discovery software and teams in a seamless and cost-effective manner.

/by FTI Technology

LegalRM Limited adopts Microsoft Azure for its Cloud hosting, underscoring its focus on the North American market

CIO Forum, LegalWeek, New York and London 29th January 2019 – LegalRM Limited, announces new cloud hosting of its iCompli Records Management and Information Governance platform on Microsoft Azure, with specific cloud solutions for each region, to ensure a stronger information governance strategy.

/by Chris Giles

LegalRM Limited Delivers NetDocuments Integration to Help Firms Adopt a Full Information Governance Strategy Within One Platform

LONDON – January 21, 2019 – LegalRM Limited, experts in records management and information governance solutions to law firms, has further strengthened their technology and commercial partnership with NetDocuments, the leading secure, cloud-based content services platform for law firms, corporate legal teams and compliance departments. This stronger partnership with NetDocuments will help customers adopt an end to end information governance strategy, directly within the NetDocuments platform; as part of their drive towards General Data Protection Regulation (GDPR) compliance and business transformation.

/by Chris Giles (@Chrislegal) or LegalRM (@legal_rm)

Hanzo’s groundbreaking Relativity App Hub integration brings the ability to review dynamic web content within Relativity’s cloud-based ediscovery platform.

Hanzo, a pioneer of contextual collection of dynamic web content and a developer partner of Relativity, today announced Hanzo Dynamic Review™ for RelativityOne, a software application that is fully compatible with RelativityOne, the cloud version of Relativity’s ediscovery platform, in addition to Relativity versions 9.6 and 9.5.

 

In 2018, Hanzo and Relativity formed their strategic partnership which brought Hanzo into the Relativity App Hub ecosystem. Since then, Hanzo and Relativity’s development teams have built upon that foundation with a groundbreaking integration that is the first to bring dynamic native review capabilities to Relativity. (Or Click on image below to see video) Today’s announcement extends that capability fully to RelativityOne.

2018-Hanzo_Dynamic_Review_for_Relativity

Hanzo Dynamic Review, part of the Hanzo Dynamic Archive suite, improves the review process by adding easy native-content import and dynamic native review capabilities, within Relativity’s on-premise and cloud review platforms. By achieving compatibility with RelativityOne, Hanzo provides ediscovery teams access to hard-to-capture modern data sources and extends a dynamic review solution to help ediscovery professionals uncover evidence that might otherwise be missed with static document review. These natural navigation capabilities moving from one document or section to the next at the click of a link are available in a secure, performant, and accessible environment that improve review efficiency and effectiveness.

 

“As business communications fragment across platforms and data volumes grow, Hanzo is helping solve the challenge of following, capturing, and preserving dynamic conversations,” said Kevin Gibson, CEO of Hanzo. “Our partnership with Relativity brings game-changing innovation to review by making it possible to view dynamic web content directly from RelativityOne, while uncovering evidence that is often hidden in static formats, which delivers a whole new level of efficiency and effectiveness.”

 

RelativityOne is the secure and performant way experts run ediscovery in the cloud. It’s backed by the functionality, customer support, and global user community that enables users to do it all with one solution. With easy to use search, analytics, and visualizations, RelativityOne’s trusted platform delivers intelligence about data, so users gain insights sooner and drive more effective outcomes. Integrations and products from partners like Hanzo are found in the Relativity App Hub, where users can pick and choose solutions to solve data challenges in ediscovery or beyond.

 

“We’re thrilled that Hanzo has now integrated their Dynamic Review tools with RelativityOne,” said Drew Deitch, Director of Strategic Partnerships at Relativity.  “Hanzo’s robust review for data sources such as SharePoint, Jira, Facebook, and other dynamic web content, combined with the flexibility of our SaaS product, will ensure that users are able to comprehend and take action on their data sources – faster.”

Hanzo supports the current RelativityOne release as well as Relativity versions 9.5 and 9.6 and will continue to provide customers with the best possible service and support with all future releases.

See Hanzo Dynamic Review for RelativityOne in action along with Hanzo’s new dynamic suite during Legalweek at Legaltech Booth #2301 schedule a personal meeting or request a demo.

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ABOUT HANZO

Hanzo is solving the single biggest challenge in legally defensible compliance and litigation today — contextual investigation, collection, and preservation of dynamic web content. Through one sophisticated platform, Hanzo captures and preserves team messaging data, social media engagement, and interactive web content then archives it in legally-defensible native format for analysis and review. Launched in 2009, Hanzo serves government agencies, enterprises, and top law firms across the globe. Learn more at hanzo.co.

ABOUT RELATIVITY

At Relativity, we make software to help users organize data, discover the truth, and act on it. Our ediscovery platform is used by thousands of organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations, and compliance projects. Relativity has over 180,000 users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies, and 198 of the Am Law 200. Relativity’s cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Relativity has been named one of Chicago’s Top Workplaces by the Chicago Tribune for eight consecutive years. Please contact Relativity at sales@relativity.com or visit http://www.relativity.com for more information.

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Company Name: CloudNine (www.ediscovery.co)
Booth#: 310-312
Booth Activity: NineForum Discovery Education Series

Description/Dates:

Discovery automation software provider CloudNine™ will launch its new NineForum Discovery Education Series at Legaltech New York. On Tuesday, January 29th and Wednesday, January 30th, prominent and highly respected eDiscovery and litigation support experts will deliver 9 TED-style talks, 20 minutes each, covering important topics impacting law firms and their clients. All sessions will take place at CloudNine’s Legaltech booth (#310-312) and will be free-of-charge to all show attendees. A complete schedule of speakers and topics can be found below.
NINEFORUM SPEAKER SCHEDULE (all sessions held at CloudNine’s Legaltech NY Booth# 310-312)
Tuesday, January 29 
Session 1: 10:30-10:50am 
Speaker: Kelly Twigger, ESI Attorneys & eDiscovery Assistant
Topic: Five Most Significant eDiscovery Cases of 2018: Their Impact on 2019 and Beyond
Session 2: 10:50-11:10am 
Speakers: Janice Jaco, Keesal Young & Logan and Amy Sellars, Walmart
Topic: 2019 State of the eDiscovery Union Address: Issues Facing Large Law Departments and Strategies for Law Firms’ Response
Session 3: 2:00-2:20pm 
Speaker: Craig Ball, Craig Ball, P.C.
Topic: Mobile to the Mainstream: Meeting Today’s Mobile Device Discovery Challenges
Session 4: 2:20-2:40pm
Speaker: Mike Quartararo, eDPM Advisory Services
Topic: Recent eDiscovery Disasters and How to Avoid Them: Don’t Let This Happen to You!
Session 5: 3:30-3:50pm 
Speaker: Doug Austin, CloudNine
Topic: Discovery Isn’t Just for Litigation Anymore: Why Waiting Until the Case is Filed May Now be Too Late
Wednesday, January 30 
Session 6: 9:40-10:00am 
Speaker: Trent Livingston, ESI Analyst
Topic: Connecting the Dots in Investigations: Empowering your ESI Technology Investment with Metadata Analysis
Session 7: 10:00-10:20am 
Speaker: Brandon Law, Oasis Discovery
Topic: eDiscovery Today from a Service Provider Point of View
Session 8: 2:30-2:50pm 
Speaker: Mary Mack, ACEDS
Topic: Bold eDiscovery Predictions for 2019: What to Expect and How to Prepare for It
Session 9: 2:50-3:10pm 
Speaker: Tom O’Connor, Gulf Coast Legal Technology Center
Topic: The State of eDiscovery Education Today: The Good, The Bad and the Ugly
For more information about CloudNine and NineForum, email info@eDiscovery.co.
/by Doug Austin

Kennedys Selects DISCO as eDisclosure Partner
Superior Cloud-Based Technology and Demonstrated Commitment to European Market Set DISCO Apart

LONDON — 29 January 2019 — Kennedys, a global law firm with expertise in litigation and dispute resolution, today announced its selection of DISCO as its preferred edisclosure partner.

With 37 offices in 22 countries around the world, Kennedys constantly assesses technology solutions that deliver fast, efficient and intuitive user experiences to help the firm better serve its clients. Kennedys’ U.S. offices had already utilized DISCO for multiple matters and were impressed by the platform’s speed, performance and ease of use. When the firm’s UK and European offices started exploring new disclosure solutions, DISCO was already a trusted provider.

“DISCO provides cutting-edge software, giving clients a compelling commercial solution for data-heavy litigation. It helps us deliver comprehensive advice early in the life of a complex dispute, while reducing upfront costs and overall legal spend.” said Kennedys’ Partner Michael Hogg.

A cloud-based solution, DISCO requires zero up-front capital investment in hardware or infrastructure; reduces recurring costs related to staffing, training, and maintenance; instantly offers new features when available; eliminates downtime caused by system outages and never-ending upgrades; and is accessible anywhere, anytime from any device.

“DISCO has served global clients on multinational matters since our founding, and our world-wide customer base continues to expand in recognition of our experience,” said Andrew Shimek, DISCO chief revenue officer. “Our commitment to the European market enables us to work even more closely with firms like Kennedys, delivering both the technology and the local expertise to help them shift to the cloud and improve their discovery processes.”

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